Privacy Policy

Privacy Policy Menomoney Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, use our services, or interact with us.

1. Important Information and Who We Are Data Controller: Menomoney Ltd

Company Number: 14507331

Registered Address:

Unit 6, Britannia Business Park Mills Road, Quarry Wood, Aylesford, Kent, England, ME20 7NT

Email: [email protected]

Telephone: +44 7956 860 443 We may update this policy periodically to reflect legal or business changes. The updated version will be posted on our website with the "Last Updated" date at the bottom.

2. The Data We Collect About You We may collect and process the following data: Type of Data Details Method of Collection Identity Data Name, title, date of birth, gender. When you register, book a service, or contact us directly. Contact Data Address, email, phone number. Provided by you when filling out forms or contacting us. Payment Data Payment details (e.g., bank or credit card info) (if applicable). Through secure payment gateways. Technical Data IP address, browser type, version, location, and operating system. Automatically collected through cookies or similar technology. Google Analytics Data IP address, location, browser interaction, and email address if logged into Google. Collected via Google Analytics and Meta Pixel (subject to consent). Marketing and Profile Data Your preferences, feedback, survey responses, and interests related to our services. Provided through forms, surveys, or when you opt into marketing.
We do not collect special category data (e.g., health, ethnicity) unless legally required.

3. How We Use Your Personal Data and Legal Bases We will only process personal data where we have a lawful basis to do so. This includes: Purpose Lawful Basis To provide coaching services, manage bookings, and deliver support. Performance of a contract. To respond to inquiries or complaints. Legitimate interests (to ensure customer satisfaction). To process payments and prevent fraud. Performance of a contract and legal obligation. To personalize your experience on our website. Legitimate interests (to enhance user experience). To analyse website traffic and behaviour using Google Analytics and Meta Pixel. Consent (via cookie consent). To send marketing emails or promotional offers (if consented). Consent. To comply with legal obligations (e.g., tax). Legal obligation.

4. How We Share Your Data We do not sell your personal data. However, we may share data with: Recipient Purpose Location Google (Analytics/Ads) To track website traffic and ad effectiveness. Outside UK (EEA safeguards apply). Payment Processors For secure transactions. UK IT/Hosting Providers Website hosting and technical maintenance. UK or EEA.
International Transfers:

Where we transfer data outside the UK, we ensure it is protected by appropriate safeguards, such as UK-approved standard contractual clauses.

5. Cookies and Tracking We use cookies to track user interactions and improve website performance. Essential cookies are always active, but non-essential cookies (including Google Analytics and Meta Pixel) require your consent. Google Analytics Data:

We collect data such as IP address, location, pages viewed, and Google email (if logged in) to analyse site usage. For details, see our Cookie Policy menomoney.co.uk/cookies. You can manage or withdraw consent via your browser settings or cookie preferences.

6. Your Rights Under UK GDPR You have the right to:

Access: Request a copy of personal data we hold about you. Rectification: Request correction of inaccurate data. Erasure: Request deletion of your personal data (subject to retention policies). Restriction: Request that we limit how we process your data. Data Portability: Request your data in a structured, machine-readable format. Object: Object to processing based on legitimate interests or for direct marketing. Withdraw Consent: You can withdraw consent for marketing or cookies anytime.

To exercise these rights, contact us at: [email protected].

7. Data Retention We only retain your personal data as long as necessary for legal, tax, or business purposes. Retention periods include: Data Type Retention Period Identity and Contact Data Up to 3 years after the last interaction. Financial Data 6 years (for legal obligations). Technical Data (cookies) Based on cookie expiration (see Cookie Policy).

8. Data Security We take appropriate security measures, including:

Encryption of data in transit (TLS). Limited access controls. Regular security audits and staff training.

Despite our efforts, no online transmission is 100% secure. If you suspect a breach, contact us immediately.

9. Third-Party Links Our website may link to third-party sites (e.g., social media platforms). We are not responsible for their privacy practices, so please review their policies.

10. Contact Information If you have questions about this Privacy Policy or how we handle your data, contact: Data Protection Officer: Tracey Louise Taylor

Email: [email protected]

Address: Unit 6, Britannia Business Park Mills Road, Quarry Wood, Aylesford, Kent, England, ME20 7NT

11. Changes to This Policy We may update this policy periodically. Please check this page regularly to stay informed.

Last Updated:
30th January 2025